Shipping Policy

Last updated: July 7, 2025

At beleave new skin, our mission is to ensure that your order arrives quickly, safely, and reliably. Please read our shipping policy carefully to understand how we process and deliver your purchases.

1. Order Processing Time

All orders are processed and shipped within 1 to 3 business days (Monday to Friday, excluding holidays) after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive a shipping confirmation email with tracking details once your order has been dispatched.

2. Shipping Methods & Delivery Estimates

We offer standard shipping across the United States with the following estimated delivery time:

Standard Shipping: 10 to 15 business days after dispatch.

Note: Delivery timeframes are estimates provided by the carriers and may vary due to external factors such as weather conditions, customs inspections, or logistical delays.

3. Shipping Costs

Free standard shipping is available on all orders.
No additional shipping charges apply unless explicitly stated during promotional campaigns or for special shipping services.

4. Order Tracking

Once your order is shipped, you will receive an email containing a tracking number and a link to follow your package.
You may also check your order status directly through our website or the carrier's tracking page.

5. Incorrect or Incomplete Address

It is the customer’s responsibility to provide a complete and accurate shipping address at checkout.
If an order is returned to us due to an incorrect or incomplete address:

We will contact you to confirm a corrected address.
Re-shipping costs will be the responsibility of the customer.

6. Undeliverable Packages

If the carrier is unable to complete the delivery after multiple attempts and the package is returned:

We will notify you promptly.
The customer will be responsible for any reshipment charges.

7. Lost, Stolen, or Damaged Packages

In the event of a confirmed lost or stolen package, we will offer a replacement (subject to product availability) or a full refund.
If your item arrives damaged, please contact us immediately with photos of the item and packaging.
If the damage is noticed after delivery, you must notify us within 7 calendar days.

8. Shipping Availability

At this time, beleave new skin ships exclusively to addresses within the United States.
We do not currently offer international shipping.

Questions or Need Help?

Customer Support
Email: sac@beleavenewskin.com

Our Story

Founded in 2025, beleave new skin started with one clear goal: to simplify beauty without compromising results.

We noticed that the beauty industry was either overwhelming, overly clinical, or full of unrealistic promises. So we set out to create a space where beauty feels grounded, gentle, and honest — just like your best days.

What started with a few carefully chosen skincare products quickly grew into a full line of everyday essentials: from hydrating serums and nourishing hair masks to lightweight, skin-loving makeup. Every item is selected or formulated with care, transparency, and real-life practicality in mind.

Our Mission

To help people embrace their natural beauty through intentional, clean, and uncomplicated beauty products that care for the skin, hair, and self-confidence — without the noise.

Our Values

Simplicity – We believe beauty doesn’t have to be complicated. Our products are designed to fit seamlessly into your routine.

Honesty – We don’t make unrealistic claims. We focus on real results through clean, effective ingredients.

Self-Respect – Our mission is not to “fix” you — it’s to support your natural beauty and the way you choose to express it.

Consistency Over Hype – We choose formulas and ingredients based on results, not trends.

Feel-Good Formulas – Every texture, scent, and finish is tested with care. If it doesn’t feel amazing on your skin or hair, it doesn’t make the cut.

What Makes Us Different

We’re a brand that understands you don’t need a 12-step routine — you just need a few products that truly work.

From hydrating skincare to versatile makeup and strengthening hair care, we’ve curated a collection that brings results without overwhelming your shelf — or your wallet.

We focus on clean formulas, smart textures, and everyday usability so that your routine becomes something you actually look forward to.

Who We Are

We're a small team of beauty lovers, formulators, and creators who genuinely believe that taking care of your skin and hair should feel like a form of self-respect, not pressure. We test everything ourselves, listen to our community, and keep evolving.

Our Promise

We're committed to offering beauty that feels real, gentle, and effective — with formulas that work, packaging that’s mindful, and a shopping experience that respects your time.

Thank you for being part of our story — and for choosing to care for yourself with intention.